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Long Distance Dialing


All phone calls made within Mexico are treated as local calls. There is no national long distance service.
Long Distance Direct to USA & Canada 001
Long Distance Direct from USA & Canada 011
International Long Distance Direct 00
International Long Distance via Operator 090
Country Code for Mexico 52
Local Area Code (LADA) 755

 

Phone Tips

A little info about calling here long distance: our country code here in Mexico is 52, and our local area code (LADA) for the Zihuatanejo-Ixtapa area is 755. So, for example, to call from the U.S.A. or Canada you would dial 011-52-755 then the local number. Most Zihuatanejo numbers begin with 554, and most Ixtapa and Troncones numbers begin with 553.

To call the U.S.A. or Canada from Mexico you just need to know that their country code is 1, so to place a direct long distance call you would dial 001 and the 10-digit number.

We do have cellular phone services here, but check with your local company first to find out if you can receive calls here on your cellphone. Local cellular phone service providers currently are TelCel, AT&T, IUSACEL, and MoviStar.

Under Mexico's cellphone policy "Whoever calls, pays". [source: Telmex]

As of January 1st, 2015 all calls made within Mexico via fixed or mobile phones are considered local calls and no additional long distance call charges can be applied.

As of August 3rd, 2020 all calls in Mexico whether landlines or mobile phones require 10 digits (LADA + number).

 

800, 866, 877, & 888 Numbers

To call 800 numbers in the USA or Canada first dial 001 then 880 followed by the 7-digit number.

To call 866 numbers in the USA or Canada first dial 001 then 883 followed by the 7-digit number.

To call 877 numbers in the USA or Canada first dial 001 then 882 followed by the 7-digit number.

To call 888 numbers in the USA or Canada first dial 001 then 881 followed by the 7-digit number.

These numbers are NOT toll-free from Mexico and international long distance charges will apply.

 

Emergency Phone Numbers


Emergencies (general)
get the "9-1-1 Emergencias" app: for iPhone | for Android
911
066
Anonymous Complaint 089
Ambulance (other than Red Cross) (755) 554 5404
(755) 554 8703
Air Ambulance (755) 554 3334
(755) 554 1711
(755) 554 5041
Cruz Roja (Red Cross)
Cruz Roja
065
(755) 554 2009
(755) 554 9432
Seguridad Pública
(Public Safety)
755 139 4354
Guardia Nacional 755 120 6335
Policía Preventiva Municipal
(Municipal Preventive Police)
060
113
Policía de Tránsito Municipal
(Municipal Traffic Police)
060
(755) 554 5265
(755) 554 2366
Policía Turística
(Tourist Police)
755 127 5003
Policía Estatal
(State Police)
(755) 554 2100
Policía Federal
(Federal Police)
088
(755) 554 0090
(755) 554 8012
(755) 554 8016
Policía Federal de Caminos
(Federal Highway Patrol)
(755) 554 3122
Bomberos y Proteccion Civil
(Fire Department and Civil Protection)
068
(755) 554 7551
(755) 554 0012
(755) 554 3228
Armada de México - Marina
(Mexican Navy - Marines)
(755) 554 2670
(755) 554 1933
(755) 554 6070
800 MARINA1
Comisión Federal de Electricidad (CFE)
(Federal Electric Commission)
(for reporting problems)
071
(755) 554 3599
(755) 554 2099
Hospital de Especialidades (755) 554 7628
(755) 554 6808
Hospital Naval (755) 553 0499
Instituto Mexicano de Seguro Social (IMSS) (755) 554 4822
(755) 554 3257
(755) 554 4347
Centro de Salud "El Embalse"
(Health Center)
(755) 136 5993
(755) 554 2088
Hospital General (755) 554 3650
(755) 554 3436
(755) 554 3965
Dialysis Clinic 755 112 1754
Hospital Clínica Maciel (755) 554 2380
Funerales del Pacifico (755) 554 2825
Funeraria López (755) 554 8309
755 559 5393
Dr. Grayeb MD
(Spanish - English - French)
(755) 554 3334
755 124 8095
Desarrollo Integral de la Familia (DIF)
(Municipal Family Services)
(755) 554 4367
No phone card is needed on public phones for 3-digit emergency numbers.

 

Useful Phone Numbers


Time & Temperature 030
Wake-Up Call 031
National Directory Assistance 040
Report Phone Problems
(Telmex)
050
Ayuntamiento
(City Hall)
(755) 554 0700
(755) 554 2068
Bienestar Animal Zihuatanejo (755) 554 7171
CAPAZ
(water commission)
(755) 554 4920
(755) 554 2224
(755) 554 2358
(755) 554 5111
DIF Zihuatanejo
(municipal family services)
(755) 554 4367
(755) 554 9124
Dirección de Ecología (755) 555 0700
FIBAZI
(Zihuatanejo public land trust)
(755) 554 4945
(755) 554 5170
FONATUR
(federal tourism land development)
(755) 553 0054
(755) 553 0722
Hacienda
(federal tax authority)
(755) 554 3351
Migración
(Immigration)
(755) 554 2795
(755) 554 1447
airport: (755) 553 6251
Ministerio Público de Fuero Común
(local District Attorney)
(755) 554 3966
Ministerio Público - Turismo
(D.A. for tourists)
(755) 554 2500
(755) 554 6103
Ministerio Público Federal
(federal D.A.)
(755) 554 3837
Oficina de Licencias de Chofer
(drivers license office)
(755) 554 0872
ext. 102
PROFECO
(consumer protection)
(755) 554 0024
(755) 554 5236
Capitanía de Puerto
(Port Authority)
(755) 554 2190
(755) 554 2195
Servicios Públicos
(garbage pickup and streetsweepers)
(755) 554 2082

 

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